Hot tub & swim spa delivery options

HOT TUB DELIVERY AND INSTALLATION WITHIN MAINLAND UK

Delivery and installation within 220 miles of our head office are included for all hot tubs. However, this does exclude our swim spas.

Please be aware that if there is not sufficient space to the sides of the house to access the proposed hot tub’s location, it will be necessary for us to organise and use a crane to lift it into position over the house. This costs between £500 to £1000, depending on the location. Please do discuss this with us. Because of its size, weight and dimensions, we cannot bring it through the house or up/down stairs.

When we arrive with your new hot tub, we will place it precisely where you require it to be positioned, subject to the access limitations mentioned above.

PERSONAL COLLECTION

You can pick up your new hot tub personally if you have the required transport and can unload it and position it yourself at home. We will be able to load your vehicle for you at our warehouse. However, please do consider that the warranty we offer cannot cover any damage that may result from self-transport or unloading. Please have no hesitation in speaking with one of your experts about this.

OVERSEAS

We can deliver to many overseas locations, and if so, your hot tub will arrive suitably packed on a pallet within 3-5 days of order. Please contact us for a quote or with any queries you may have. There may be official local import duties or taxes outside the control of Hot Tub which you will have to pay.

UK MAINLAND SWIM SPA DELIVERY AND INSTALLATION

Hi-Ab Swim Spa delivery within 100 miles, £699 with £5 per mile thereafter

We will arrange with you for delivery of your swim spa to your address at a mutually convenient time. We will lift the tub into your desired home location at home using our Hi-Ab (truck-mounted crane) delivery truck. You will no doubt appreciate that our swim spas are quite large and heavy, so they cannot be lifted by hand. There is a 9m reach on the Hi-ab lifting arm that we use, so the location of your swim spa needs to be relatively proximal to the physical point of delivery.

If you do not have an arrangement in place at home for supplementary lifting facilities (a telehandler or crane capable of lifting your swim spa with straps) we can help arrange this. This will be required if you intend to locate your swim spa a distance from the actual point of delivery at your home. Please contact us to discuss this.
Once your swim spa is firmly in place, the water and electricity supply can then be connected (these both need to be installed in advance of your swim spa’s arrival, as does the base you intend to stand the swim spa on).

Please do contact us before your purchase to discuss any of these details, as we will require a walk-through video together with location photos.

Flat Bed Swim Spa delivery within 100 miles, £599 with £5 per mile thereafter

We will arrange with you for delivery of your swim spa to your address at a mutually convenient time on our flatbed truck. You will no doubt appreciate that our swim spas are quite large and heavy, so they cannot be lifted by hand. You will need to have an arrangement in place at home for supplementary lifting facilities (a telehandler or crane capable of lifting your swim spa with straps) to lift the swim spa from our truck and place it in the required location. Please contact us to discuss this if required.
Once your swim spa is firmly in place, the water and electricity supply can then be connected (these both need to be installed in advance of your swim spa’s arrival, as does the base you intend to stand the swim spa on).
Please do contact us before your purchase to discuss any of these details, as we will require a walk-through video together with location photos.

Self-collection from our warehouse – FREE

You will always be welcome to come directly to our warehouse and collect your brand-new swim spa any time during weekdays or by appointment at weekends. We can load it onto your vehicle with our forklift truck.
Please do note that our swim spas are quite large and heavy, so they cannot be lifted by hand. You will need a suitable vehicle or trailer that can safely accommodate a “big item” that weighs more than 1.5 tonnes.
You must also have the appropriate lifting equipment to unload and install the swim spa at your address.

Please remember that our warranty does not cover damage that occurs once the spa has left our premises on your vehicle or during unloading at home.